Terms of Service

By accessing and using this website, submitting an inquiry, purchasing services, or engaging with our content, you agree to comply with the following Terms of Service. If you do not agree with these terms, please do not use this site.

Intellectual Property
All content on this website—including text, images, branding, and digital materials—is the property of Lucky N Alaska and may not be copied, reproduced, modified, or distributed without written permission. Unauthorized use may result in legal action.

Services
Lucky N Alaska provides pet care services including overnight boarding, dog walks and adventures, and on-site check-ins. By purchasing or booking any of our services, you agree to the scope, terms, and policies outlined in our service agreement, intake paperwork, and client communications. Services are offered at our sole discretion and may be modified or discontinued at any time.

Limitations of Liability
We care deeply about the pets we serve and take every reasonable step to ensure their safety and comfort. However, Lucky N Alaska is not liable for indirect, incidental, or consequential damages related to the use of our website, services, or care—including but not limited to injury, illness, loss, or behavioral changes. By booking services, clients acknowledge they are assuming the inherent risks associated with pet care and home-based environments.

Privacy and Data Use
We collect limited personal information through forms and client communication in order to coordinate care, provide services, and improve our operations. We do not sell or share your information with third parties, except as needed to process payments or comply with legal requirements. Full details can be found in our Privacy Policy.

Refund Policy
Due to the nature of pet care services and the preparation required for each booking, we do not offer refunds once services have been rendered or a reservation has been confirmed and held. We encourage clients to communicate any changes or cancellations as early as possible.

Disclaimer
We are not veterinarians, trainers, or emergency responders. Any guidance, updates, or care we provide is based on experience, not medical diagnosis. We do not guarantee specific outcomes for any pet, and we recommend working closely with a vet for all health-related needs.

User Conduct + Termination
You agree not to use this website or our services for any unlawful, misleading, or disruptive purposes. We reserve the right to refuse service, revoke bookings, or block access to our site at our sole discretion if these terms are violated or if your behavior compromises the safety of our team, home, or animal guests.

Website Access
This website is provided “as is.” We do not guarantee uninterrupted access, the accuracy of all information, or compatibility with every browser or device. Use of the site and any digital communication is at your own risk.

Updates to Terms
These Terms of Service may be updated from time to time. All updates will be reflected on this page, and your continued use of the site constitutes acceptance of the revised terms.